How Do I Return or Exchange My Order?
Need to return or exchange? Learn what qualifies, how restocking fees work, and how to start your self-serve return.
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Returns & Exchanges
Learn how to return eligible items, restocking fees, and our new self-serve return system.
Can I Cancel or Get a Refund for My Order?
Need to cancel or request a refund? Find out what’s eligible and how refunds work under SL Raw Virgin Hair’s 30-day return policy.
How Do I Start a Return?
Need to return an item? Follow these steps to request approval and send us your return. Choose store credit, refund, or exchange after inspection.
How to Use Store Credit at Checkout?
If you’ve received store credit from SL Raw Virgin Hair, this guide will walk you through how to access and apply it at checkout.