How to Use Store Credit at Checkout?Updated 4 hours ago

If you’ve been issued store credit for a previous return or adjustment, applying it toward your next purchase is simple and seamless. Store credit works just like a gift card and can be used on any qualifying product when you’re signed into your SL Raw Virgin Hair customer account.

Below, you’ll find step-by-step instructions to ensure your credit is applied properly during checkout.

Step-by-Step: How to Redeem Your Store Credit

1. Log into your account

To access your credit, you’ll need to log into your SL Raw Virgin Hair customer account before heading to checkout.

 Don’t have an account yet? Create one here.

2. Add items to your cart

Shop as usual and add your favorite products to your cart—store credit can be applied to any qualifying items, including bundles and accessories.

3. At checkout, your store credit will appear

If your account has an active credit balance, you’ll see the option to “Apply Store Credit” during checkout. Select it, and we’ll automatically apply your available credit toward your order total.

4. Complete your purchase

If your store credit covers the full amount, no additional payment is needed. If your order total exceeds your credit limit, simply pay the remaining balance using your preferred payment method.

Please Note:

• Store credit can only be used when logged into your SL Raw account.

• It cannot be split—your available credit will be used in full (up to your order total).

• Store credit may not appear if using third-party checkout options like PayPal or Shop Pay. Use standard checkout for best results.

• Store credit is non-transferable and may expire based on the original terms provided.

Need help?

If you’re having trouble applying your credit or don’t see it during checkout, our support team is happy to help.

📩 Contact Us Here and include your order number or the email address associated with your account.

Tip from Our Team

Want to make the most of your store credit? Pair it with items from our Exclusive Deals or Best Sellers collections for the best value.