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SL Raw Virgin Hair 

Need help with your SL Raw Virgin Hair order? Get fast answers about shipping, returns, and more. Our support team is available Mon–Fri, 8 AM–4 PM PST.

SL Raw Virgin Hair | Help Center & Support

What Is Raw Human Hair? A Quick Guide for First-Time Buyers

What Is Virgin Hair? Understanding Its Difference from Raw Hair

What Is Remy Hair?

What’s the Difference Between Fusion & Microlinks? (Updated for Today’s Hair Methods)

Which Hair Extensions Are Best for Me? How to Choose Based on Your Lifestyle

How to Place Your First Order of Raw Human Hair Extensions

How Many Hair Bundles Do I Need for a Full Sew-In?

What Hair Products Should I Use—and How Often?

How Often Should You Wash Your Raw Hair Extensions?

Why Your Extensions Might Not Match at First Glance?

Can I Color or Dye My Hair Extensions?

Is It Normal for Hair Extensions to Make My Scalp Itch?

Do Hair Extensions Damage Your Hair? Here’s the Truth

What Is the Difference Between a Lace Closure and a Lace Frontal?

Best Products to Use on Curly Hair Extensions

New to Hair Extensions? Start Here

What Are Microlink Hair Extensions?

Microlinks vs I-Tips: What’s the Difference?

What's the Difference Between Microlinks and Fusion Hair Extensions?

Do Microlink Hair Extensions Damage Your Hair?

Are Microlinks Safe for Hair Growth?

How Many I-Tips Do I Need for a Full Install?

Microlink Hair Extensions Before and After: What to Expect

Can I Reuse My I-Tip Extensions?

Microlinks vs. Organic Keratin K-Tips: What’s the Difference?

Can Curly I-Tips Be Dyed or Straightened?

How to Prep Your Curly Microlinks Before Install?

Can You Wash Your Hair with Microlinks In?

What Are the Benefits of Microlink Hair Installs?

Microlinks & I-Tip Extensions Guide

What Are Weft Hair Extensions? (And Are They Right for You?)

How Long Do Weft Hair Extensions Last?

How to Care for Sew-In Hair Extensions (So They Last Longer)

Sew-In Hair Extensions: Real Before & After Results (Across Textures & Styles)

Raw Indian Curly vs. Wavy Hair Extensions: What’s the Difference?

Indian Curly vs. Burmese Curly: Which Texture Is Right for You?

Soft Kinky Curly vs. Kinky Curly Hair: What’s the Difference?

How to find the best hair extension match for my natural hair?

How many weft hair bundles do I need?

Is Remy hair real hair?

How many bundles do I need of the Coarse Wavy Hair?

Weft Hair Extensions Guide

When Will My Order Ship?

How Long Does Domestic Shipping Take?

How Long Does International Shipping Take?

How Much Does Shipping Cost?

Tracking Your SL Raw Virgin Hair Order

Where Does SL Raw Virgin Hair Ship From?

Do I Have to Sign for My Package?

Will I Be Charged Custom Taxes or Duties on My Order?

Tracking Says Delivered, But I Haven’t Received My Package

What if I don't see my country as a ship option at checkout?

Why am I receiving a shipping error message at checkout?

Which Countries do you ship to?

Shipping, Delivery & Processing Times

How Do I Return or Exchange My Order?

Can I Cancel or Get a Refund for My Order?

How Do I Start a Return?

How to Use Store Credit at Checkout?

Returns & Exchanges

How to Check the Status of Your Order

Why Haven’t I Received My Tracking Email Yet?

Why Does My Package Say “USPS Awaiting Delivery Scan”?

My Tracking Link Isn’t Updating

Why Hasn’t My Order Shipped Yet?

What If My Order Is Delayed Due to High Volume or Payment Verification?

Why Was My Package Returned Back to Sender?

Why Does My Tracking Say “Delivered to an Agent for Final Delivery”?

My Package Says Delivered but I Didn’t Receive It

I Haven’t Received My Package — What Should I Do?

My Package Was Delivered to the Wrong Address

How Do I Update My Shipping Address After Placing an Order?

Track My Order

How do I earn points?

What Can I Redeem My Points For & How Do I Check My Balance?

Can I Redeem My SL Raw Rewards Points for Cash?

Will I get my points, If I reset my account password?

How Do I Redeem My SL Raw Rewards Points?

Does it cost anything to begin earning points?

How do I participate in SL Raw Virgin Hair Rewards Program?

What Happens to My Points If I Make a Return?

Do my points expire?

How long will it take for points to post to my account?

What is Klarna?

What is Sezzle?

What are my payment plan options at checkout?

How do I manage my payment installments after checkout?

I’m an International Customer. What Payment Methods Can I Use?

Payment Options & Plans

Are SL Raw Virgin Hair extensions human hair?

Do you offer Cosmetology Discounts?

Do you wholesale?

I think I need longer hair, are the lengths exact?

Where can I buy SL Raw Virgin Hair extensions?

How long will the hair look once installed? Wavy/Curly/Kinky Curly

Why Is My Raw Hair Extensions Frizzy?

Why can’t I add more bundles to my shopping cart?

Can I pick up my order at the store/warehouse?

Can you dye SL Raw Virgin Hair extensions?

Where does the hair come from?

Will the curls revert back after I color or wash it?

Do You Offer Dropshipping?

General FAQs

Choosing the Right Hair Part for Your Face Shape

Learn the basics before purchasing your first set of hair extensions.

Discover how microlink extensions work, how many you need, and who they’re best for.

Understand the different weft types, how many bundles you need, and which method suits your hair.

Find out when to expect your order, how we ship, and estimated delivery timelines.

Learn how to return eligible items, restocking fees, and our new self-serve return system.

Need help locating your tracking number or delivery update? Start here.

Learn how SL Raw Hair Rewards works—earn points, redeem discounts, and become a VIP.

See what payment methods we offer, including Shop Pay, Klarna, and other installment plans.

Common customer questions about our products, shipping, care, and more.

Your parting style can make or break your install. Discover the best hair parts for your face shape—plus shop pro-approved extensions and wigs with confidence.

<h2 id="how-to-choose-the-right-parting-for-your-face-shape">How to Choose the Right Parting for Your Face Shape</h2>If you&#x2019;ve ever tried a new hairstyle and something just felt&#x2026; off&#x2014;it might not be the hair, but the parting. One of the best-kept secrets in beauty is that choosing a hair part that flatters your face shape can make extensions or wigs look ten times more natural.<h3 id="why-face-shape-matters-for-hair-extensions">Why Face Shape Matters for Hair Extensions</h3>Your part plays a powerful role in framing your features. When placed correctly, it can:<ul><li>Balance your facial proportions</li><li>Enhance your bone structure</li><li>Soften strong jawlines or cheekbones</li><li>Draw attention to your eyes or lips</li></ul>Whether you&#x2019;re trying a sew-in, clip-ins, or your first <a href="https://slrawvirginhair.com/collections/sl-raw-human-hair-wig-collection-2023?utm_source=helpdesk&amp;utm_medium=internal_link&amp;utm_campaign=face-shape-guide" target="_blank">Fit &#x2018;N&#x2019; Go&#x2122; Wig</a>, the parting you choose can either elevate or overwhelm your look.<h3 id="hows-to-find-your-face-shape">How&#x2019;s to Find Your Face Shape</h3>The most common face shapes are:<ul><li>Round: Full cheeks, soft jawline</li><li>Oval: Balanced length and width</li><li>Square: Strong jaw, broad forehead</li><li>Heart: Wider forehead, narrow chin</li><li>Diamond: High cheekbones, narrow forehead/chin</li><li>Oblong: Long face, minimal curves</li></ul>Not sure which one you are? Use our <a href="https://slrawvirginhair.com/blogs/extension-expert-advice/how-to-part-your-hair-according-to-your-face-shape?utm_source=helpdesk&amp;utm_medium=internal_link&amp;utm_campaign=face-shape-guide" target="_blank">Face Shape Guide Blog</a> to match yours.<h3 id="best-partings--product-suggestions">Best Partings + Product Suggestions</h3>Round Face: Middle or deep side part <a href="https://slrawvirginhair.com/products/18-kinky-straight-lace-closure-wig-m?utm_source=helpdesk&amp;utm_medium=content&amp;utm_campaign=face-shape-guide" target="_blank">Kinky Straight Fit &apos;N&apos; Go&#x2122; Wig</a> &#x2013; Perfect for adding balance and slimming soft cheeks.Heart Face: Deep side part with curtain bangs <a href="https://slrawvirginhair.com/products/beautiful-soft-raw-virgin-indian-loose-curly-wefted-hair?utm_source=helpdesk&amp;utm_medium=content&amp;utm_campaign=face-shape-guide" target="_blank">Raw Indian Loose Curly Weft</a> &#x2013; Adds softness near the temples and chin.Square Face: Side-swept part with volume <a href="https://slrawvirginhair.com/products/16-burma-curly-lace-closure-wig-m?utm_source=helpdesk&amp;utm_medium=content&amp;utm_campaign=face-shape-guide" target="_blank">Burmese Curly Fit &#x2018;N&#x2019; Go&#x2122; Wig</a> &#x2013; Curls help soften jawline angles naturally.Diamond Face: Side part with light layering <a href="https://slrawvirginhair.com/products/20-natural-wavy-lace-front-wig-m?utm_source=helpdesk&amp;utm_medium=content&amp;utm_campaign=face-shape-guide" target="_blank">Raw Natural Wavy Lace Front Wig</a> &#x2013; Highlights cheekbones, softens forehead and chin.Oval Face: Any part works well <a href="https://slrawvirginhair.com/products/best-affordable-sl-raw-virgin-indian-natural-wavy-sew-in-weft?utm_source=helpdesk&amp;utm_medium=content&amp;utm_campaign=face-shape-guide" target="_blank">Raw Indian Natural Wavy Weft</a> &#x2013; Incredibly versatile for middle or side styles.Oblong Face: Side part with swoop or soft bangs <a href="https://slrawvirginhair.com/products/best-affordable-sl-raw-virgin-indian-natural-wavy-sew-in-weft?utm_source=helpdesk&amp;utm_medium=content&amp;utm_campaign=face-shape-guide" target="_blank">SL Raw Natural Wavy Hair</a> &#x2013; Great for visual softness and movement.<h3 id="wig-buyer-tip">Wig Buyer Tip</h3>When shopping for wigs, check how it&apos;s parted. Most <a href="https://slrawvirginhair.com/collections/sl-raw-human-hair-wig-collection-2023?utm_source=helpdesk&amp;utm_medium=collection_link&amp;utm_campaign=face-shape-guide" target="_blank">Fit &#x2018;N&#x2019; Go&#x2122; Wigs</a> offer built-in parting based on texture. If you&#x2019;re unsure, ask our concierge team what parting is included!<h3 id="need-help-choosing-a-texture-or-color">Need Help Choosing a Texture or Color?</h3>Upload a photo and we&#x2019;ll match you to the right texture, curl pattern, or wig part:<ul><li><a href="https://slrawvirginhair.com/pages/expert-texture-matching-concierge?utm_source=helpdesk&amp;utm_medium=bottom_cta&amp;utm_campaign=face-shape-guide" target="_blank">&#x2192; Expert Texture Matching</a></li><li><a href="https://slrawvirginhair.com/pages/personalized-hair-color-matching-concierge?utm_source=helpdesk&amp;utm_medium=bottom_cta&amp;utm_campaign=face-shape-guide" target="_blank">&#x2192; Personalized Color Matching</a></li></ul><h3 id="explore-more-hair-inspired-looks">Explore More Hair-Inspired Looks</h3>Looking for visual inspo and real-life examples? View our full expert guide here:<a href="https://slrawvirginhair.com/blogs/extension-expert-advice/how-to-part-your-hair-according-to-your-face-shape?utm_source=helpdesk&amp;utm_medium=internal_link&amp;utm_campaign=face-shape-guide" target="_blank">&#x2192; Read: How to Part Your Hair According to Your Face Shape</a><h3 id="shop-face-flattering-favorites">Shop Face-Flattering Favorites</h3><ul><li><a href="https://slrawvirginhair.com/collections/sl-raw-human-hair-wig-collection-2023?utm_source=helpdesk&amp;utm_medium=collection_link&amp;utm_campaign=face-shape-guide" target="_blank">Human Hair Wigs</a></li><li><a href="https://slrawvirginhair.com/collections/sew-in-weft-hair-extensions?utm_source=helpdesk&amp;utm_medium=collection_link&amp;utm_campaign=face-shape-guide" target="_blank">Raw Indian Sew-In Wefts</a></li><li><a href="https://slrawvirginhair.com/collections/shop-curly-human-hair-extensions?utm_source=helpdesk&amp;utm_medium=collection_link&amp;utm_campaign=face-shape-guide" target="_blank">Curly Hair Extensions</a></li></ul>Your face shape is unique&#x2014;and your hairstyle should celebrate that. When in doubt, go with what makes you feel beautiful and confident. We&apos;re here if you need help deciding.

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