How Do I Return or Exchange My Order?
Need to return or exchange? Learn what qualifies, how restocking fees work, and how to start your self-serve return.
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Returns & Exchanges
Learn how to return eligible items, restocking fees, and our new self-serve return system.
Can I Cancel or Get a Refund for My Order?
Need to cancel or request a refund? Find out what’s eligible and how refunds work under SL Raw Virgin Hair’s 30-day return policy.
How Do I Start a Return?
Need to return an item? Follow these steps to request approval and send us your return. Choose store credit, refund, or exchange after inspection.