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Exchange & Return Policy

Learn about our hassle free exchanges and returns.

Can I exchange or return my order?

Yes, We are pleased to accommodate returns and exchanges within 30 days of delivery on all hair extensions that have not been opened, worn, or tampered with. All of the returns are refunded via store credit in the form of an SL Raw Virgin Hair E-gift

I ordered online, but want to cancel, Can I do that?

If you placed your order and it has not been processed, yes we can gladly cancel your order and apply your store credit.But, if your order has already been processed we're sorry, once an order is submitted, it may not be canceled nor refunded.  We en

I'm still making payments on my hair, can I get a refund?

Unfortunately, customers who opt in with sezzle for a payment plan are not eligible for a return/refund.