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SL Raw Virgin Hair 

If your package hasn&#x2019;t arrived but it&#x2019;s still within the delivery window provided on our website, please be patient and wait the full delivery timeframe before contacting the carrier and our team. Carriers can sometimes experience delays, but your package is still on its way to you! <div class="tip-callout">If your package hasn&#x2019;t arrived and it&#x2019;s past the delivery date, please contact USPS 1-800-ASK-USPS&#xAE;&#xA0;(1-800-275-8777)</div>

If your package hasn’t arrived but it’s still within the delivery window provided on our website, please be patient and wait the full delivery timeframe before contacting the carrier and our team. Carriers can sometimes experience delays, but your pa

My package hasn't arrived yet?

Where's my order?

What is Raw Human Hair ?

What is Virgin Hair?

Which hair extensions is best for me?

Do hair extensions damage your hair?

What is the difference between Fusion & Micro-links?

How do I place my 1st order of Raw Human Hair?

How many sew-in weft bundles should I buy?

How often should I wash my SL Raw Virgin Hair Extensions?

Can these hair extensions be colored/dyed?

Why does my head itch when I wear hair extensions?

What is the difference between  a lace closure and  lace frontal?

What hair products should I use?/and How Often?

What is Remy Hair?

First Time Weave Wearer? Start Here

How do I check status of my order?

How long will it take to process my order?

I Haven't Received Items/ USPS Awaiting Delivery Scan?

What is Route?

Can I order online and pick up at the store/warehouse?

Why haven't I received a tracking email?

Tracking your order?

Shipping carrier information?

Where do I find my tracking information?

What do I do if my tracking information stops updating?

My package was delivered to the wrong address?

My tracking information says my package was delivered to an agent. What do I do?

Why was my package returned back to sender?

Are SL Raw Virgin Hair extensions human hair?

Do you offer Cosmetology Discounts?

Do you wholesale?

I live out the Country, what payment do you accept?

I think I need longer hair, are the lengths exact?

Where can I buy SL Raw Virgin Hair extensions?

How long will the hair look once installed? Wavy/Curly/Kinky Curly

Do you sell out of stock products? Will I have to wait a long time to receive my order?

Why is my Raw Hair Extensions Frizzy?

How long for Wig orders to ship?

Why can’t I add more bundles to my shopping cart?

Can I pick up my order at the store/warehouse?

Can you dye SL Raw Virgin Hair extensions?

Where does the hair come from?

Will the curls revert back after I color or wash it?

What products should I avoid using on my SL Raw Virgin Hair extensions?

SL Raw Virgin Hair FAQ's

How long does it take to process my order?

How long for International Shipments?

Why don't you ship to certain states in USA?

Why am I receiving a shipping error message at checkout?

How long does shipping take?

Who is your shipping carrier?

Where is your warehouse located?

Where does SL Raw Virgin Hair ship from?

What if I don't see my country as a ship option at checkout?

Which Countries do you ship to?

Will I be charged custom taxes or duties?

Delivered but not delivered disclaimer?

How much does shipping cost?

Do I have to sign for my package?

Do you offer package insurance?

Shipping & Delivery Policy

How to find the best hair extension match for my natural hair?

12 or 14 inches? How much would I need to purchase to make a wig?

The hair I received is not like the hair that is advertised or pictured online.

Is Remy hair real hair?

How many weft hair bundles do I need?

How many bundles do I need of the Coarse Wavy Hair?

How long will my Coarse Wavy hair last?

What's the difference between the Coarse Wavy & Natural Wavy

Are your weft bundles true to length?

SL Raw Weft Hair

How many I-tip links should I purchase?/ Do you have a hair chart?

Why is my Curly I-tips tangling and I haven't installed them?

How many grams are your Raw Curly Hair I-tip?

Can curly I-tip be straightened? How long do they last? Can they be dyed?

Do/Can u wash the micro-links?

I would like to purchase some Cambodian Raw I -tip hair but don’t see it

What are the benefits of micro-link hair installs?

What's the difference between Micro-links and Fusion hair extensions?

My hair is shoulder length, can I get Micro links?

Can I color my SL Raw I-tip Hair Extensions?

Can I fuse my I-tip hair extensions to my real hair?

Can I-tip hair be installed by the Brazilian Knot method?

How many grams are your Cambodian Curly I-tip?

SL Raw I-tip Hair

Can I exchange or return my order?

I ordered online, but want to cancel, Can I do that?

I'm still making payments on my hair, can I get a refund?

Exchange & Return Policy

How do I earn points?

What can I redeem my points for and How do I check my balance?

Can I redeem points into cash/money?

Will I get my points, If I reset my account password?

How do I redeem my reward points?

Does it cost anything to begin earning points?

How do I participate in SL Raw Virgin Hair Rewards Program?

What happens to my points if I make a return?

Do my points expire?

How long will it take for points to post to my account?

What is Sezzle?

What is Klarna?

How can I apply for a payment plan?

If I purchase through Sezzle, when will i receive my order?

How do I manage my payment installment?

Can I pay off my balance early?

Payment Plan

When will my order be processed?

What payments are accepted for international orders?

Order Processing Time

Why is my virgin hair texture different from my last order?

My package hasn't arrived yet?Updated 2 years ago