Tracking Your SL Raw Virgin Hair OrderUpdated 23 days ago

Account Page

Click here to log in to your account to see the status of your order. If you checked out using your email address but didn't sign up for an account, you can do so on this page as well.

Order Confirmation Email

You will receive a confirmation email once your order has been processed to the email address provided at the time of checkout, which can take up to 48 hours.

Please be sure to double-check that our email didn't end up in your junk/spam or promotions folder. If you still aren't able to find it, please email us at [email protected] and we will be more than happy to help you.

Shipping & Tracking Notification

You will receive a second email once your order has been shipped. This will include your tracking number along with a direct link to monitor your package’s journey in real time.

If you don’t see this email in your inbox, be sure to check your junk, spam, or promotions folder. 

Still can’t locate it? Reach out to us at [email protected]—we’re happy to help.

For the fastest support regarding tracking issues or delivery delays, we recommend contacting the shipping carrier directly using your tracking number before reaching out to our team. Please allow 1–2 business days for tracking information to update. In rare cases, tracking may not reflect movement, but rest assured—your order is still on the way. If your package hasn’t arrived after the estimated delivery window, feel free to contact us.

Delivery Status & Confirmation

Once your order is out for delivery, we will send you a reminder email to look out for your package. Finally, once your order has been delivered, you will receive a delivery confirmation email.