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How Long Does International Shipping Take?Updated 18 days ago

We ship worldwide with reliable UPS® services to ensure your hair arrives securely and on time. Here's what you can expect for international delivery timelines based on your location and the shipping method selected at checkout.


Estimated Delivery Times by UPS®

Delivery times exclude our 1–2 business day processing window. Transit estimates vary by region and customs clearance.

UPS® MethodEstimated TimeframeDelivery Detail
Standard International5–12 business daysMay vary by region and customs processing
Worldwide Expedited®2–5 business daysTypically delivered by end of day
Worldwide Express®1–3 business daysBy 10:30 a.m. or noon (depending on region)
Worldwide Saver®1–3 business daysEnd-of-day delivery to most destinations


Note: Some regions may experience delivery times up to 4–6 weeks due to local postal or customs delays.



Flat-Rate International Shipping Options

We now offer simplified flat-rate pricing for lighter-weight international orders (0 oz – 16 oz):

Economy International (6–18 business days)

  • Flat Rate: $35

  • Eligible Weight: 0 oz – 16 oz


Canada Shipping (6–12 business days)

  • Flat Rate: $25 

  • Eligible Weight: 0 oz – 16 oz

For larger orders or regions not listed above, shipping will be automatically calculated at checkout. Please check back if your country is not currently available—we’re expanding!



Customs, VAT & Import Duties

All international orders are shipped DDU (Delivered Duty Unpaid). This means:

  • You are responsible for paying any customs duties, taxes, or fees required by your country.

  • We do not include those charges in our shipping fees.

  • Your local customs office may hold your package until duties are paid.

If you’re unsure about import fees, we recommend contacting your country’s customs authority before placing your order.




Still Need Help?

For specific questions or support with tracking your international order, contact us here or start a live chat during business hours.


We are not held responsible for any delays caused by the destination country's customs clearance processes.


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