Tracking Says Delivered, But I Haven’t Received My PackageUpdated 43 minutes ago

All SL Raw Virgin Hair orders include tracking with delivery confirmation.

If your tracking shows that your package has been delivered, but you haven’t received it, we recommend the following steps:

1. Double-check your surroundings: Carriers may leave packages in secure locations (porch, mailbox, reception, etc.).
2. Ask neighbors or household members if they may have accepted it on your behalf.
3. Contact the carrier directly with your tracking number. They can provide GPS delivery confirmation or delivery notes.

Please note: Once a package is marked delivered by the carrier, we are not responsible for lost or stolen items. You’ll need to work with the shipping provider for further investigation or filing a claim.