Will I Be Charged Custom Taxes or Duties on My Order?Updated 3 days ago

Yes—depending on your country’s regulations, you may be required to pay customs duties, import taxes, or VAT before receiving your package. These charges are not included in your SL Raw Virgin Hair checkout total.

We Ship All International Orders as DDU (Delivered Duty Unpaid)

This means:

• We do not collect customs, taxes, or import fees at checkout.

• Your local customs authority may contact you directly to pay these fees before delivery.

• The rates and rules vary by country and package value.

Who Is Responsible for These Charges?

You, the customer, are responsible for:

• Customs duties

• Value Added Tax (VAT)

• Any additional import or clearance fees

These are determined by your country’s import regulations and are not controlled by SL Raw Virgin Hair.

What Happens If I Don’t Pay These Fees?

If you decline to pay applicable duties and the shipment is returned or abandoned:

• You will not be refunded for shipping.

• Additional return fees may apply.

• The product may be non-refundable depending on customs handling.

Need Help Estimating Customs Costs?

Please reach out to your country’s customs office to inquire about potential charges based on:

• Origin country: United States

• Carrier: UPS

• Item category: Hair Extensions / Beauty Products

You can also contact us directly if you’d like help understanding your shipping summary or need assistance before placing an order.