Exchange & Return Policy

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Can I exchange or return my order?

Yes, We are pleased to accommodate returns and exchanges within 3 0 days of delivery on all hair extensions that have not been opened, worn, or tampered with. All of the returns are refunded via stor…

Updated 2 months ago by Melissa Frazier

I ordered online, but want to cancel, Can I do that?

If you placed your order and it has not been processed, yes we can gladly cancel your order and apply your store credit. But, if your order has already been processed we're sorry, once an order is su…

Updated 10 months ago by Melissa Frazier

I'm still making payments on my hair, can I get a refund?

Unfortunately, customers who opt in with sezzle for a payment plan are not eligible for a return/refund.

Updated 2 years ago by Melissa Frazier

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