Exchange & Return Policy

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I ordered online, but want to cancel, Can I do that?

If you placed your order and it has not been processed, yes we can gladly cancel your order and apply your store credit. But, if your order has already been processed we're sorry, once an order is su…

Updated 2 months ago by Melissa Frazier

Can I exchange or return my order?

Yes, We are pleased to accommodate returns and exchanges within 3 0 days of delivery on all hair extensions that have not been opened, worn, or tampered with. If for some reason you are unsatisfied w…

Updated 6 months ago by Melissa Frazier

I'm still making payments on my hair, can I get a refund?

Unfortunately, customers who opt in with sezzle for a payment plan are not eligible for a return/refund.

Updated 1 year ago by Melissa Frazier

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