Exchange & Return Policy

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Can I exchange or return my order?

Yes, We are pleased to accommodate returns and exchanges within 3 0 days of delivery on all hair extensions that have not been opened, worn, or tampered with. If for some reason you are unsatisfied w…

Updated 1 week ago by Melissa Frazier

I'm still making payments on my hair, can I get a refund?

Unfortunately, customers who opt in with sezzle for a payment plan are not eligible for a return/refund.

Updated 7 months ago by Melissa Frazier

I ordered online, but want to cancel, Can I do that?

If you placed your order and it has not been processed nor shipped, yes we can gladly cancel your order and apply you store credit. But, if your order has already been shipped and processed we're sor…

Updated 8 months ago by Melissa Frazier

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